Choosing the Right Platform–A Battle of Upwork, Fiverr, and Legitt for Freelance Assistance

Upwork, Fiverr, and Legitt are prominent online platforms that connect freelancers with clients seeking their expertise. Each platform offers a distinct set of features, services, and user experiences.

Choosing the Right Platform

Upwork, known for its established reputation and large user base, provides a wide range of job categories and industries. It boasts robust search and filtering options, an escrow payment system, and collaboration tools that facilitate effective communication between freelancers and clients.

Fiverr, on the other hand, focuses on creative and digital services, offering a gig-based system where freelancers create predefined service packages, known as gigs. With a user-friendly interface, Fiverr emphasizes affordability, transparent pricing, and a rating system based on user reviews to assist clients in finding the right freelancers.

Legitt, an emerging platform, sets itself apart by curating a community of high-quality freelancers through a stringent vetting process. Legitt places great importance on personalized matching, ensuring that clients are connected with the most suitable freelancers. Additionally, Legitt provides dedicated account managers to offer personalized support throughout the freelance journey.


Upwork stands tall as a trailblazing marketplace that unites visionary businesses with extraordinary freelancers worldwide. Emerging in 2015 as a powerful merger of two renowned platforms, Elance and oDesk, Upwork swiftly cemented its position as a leader in the realm of remote work connections. Empowered by its thriving community and an eclectic array of job categories, Upwork has become the beating heart of enterprises in pursuit of exceptional freelance assistance.

Key Features And Benefits

  • Robust search and filtering options: Upwork offers powerful search and filtering tools that allow clients to narrow down their search and find freelancers based on specific criteria such as skills, experience level, location, and hourly rates.
  • Escrow payment system: Upwork provides an escrow payment system that ensures secure transactions between clients and freelancers. Funds are held in escrow until the agreed-upon milestones or project deliverables are completed, offering a level of financial protection for both parties.
  • Collaboration tools and communication features: Upwork offers a suite of collaboration tools to facilitate smooth communication and project management. Features like chat, video calls, and file sharing enable effective collaboration between clients and freelancers.

Pros And Cons Of Using Upwork


Access to a diverse pool of skilled freelancers

Upwork boasts a vast talent pool, allowing clients to find freelancers with various skills and expertise across different industries.

Flexible hiring options (hourly or fixed-price projects)

Upwork provides flexibility in hiring models, allowing clients to choose between hourly contracts or fixed-price projects, depending on their specific needs and preferences.


Higher fees compared to other platforms

Upwork charges service fees to both clients and freelancers, which can be relatively higher compared to other freelance platforms. This can affect the overall cost of projects for clients and earnings for freelancers.

Competitive environment for freelancers

With a large number of freelancers on the platform, competition can be intense, making it challenging for new or less experienced freelancers to secure projects.


Fiverr shines as a unique freelance platform, focusing on creative and digital services. It provides a vibrant marketplace where freelancers can showcase their talents and clients can find specialized assistance for their projects. Founded with the vision of making professional services accessible to all, Fiverr has carved out a niche for itself in the online freelance landscape.

Key Features And Benefits

  • Streamlined ordering process: Fiverr simplifies the process of hiring freelancers through its gig-based system. Freelancers create predefined service packages, known as gigs, which outline the scope, deliverables, and pricing for specific services. Clients can easily browse through these gigs and choose the one that best suits their needs.
  • Rating system and user reviews: Fiverr utilizes a comprehensive rating system and user reviews to provide insights into the quality and reliability of freelancers. Clients can make informed decisions by considering the feedback left by previous buyers, ensuring they engage with freelancers who have a proven track record of delivering exceptional work.
  • Fiverr Pro: Fiverr offers an exclusive feature called Fiverr Pro, which showcases top-tier freelancers who have undergone a rigorous screening process. Fiverr Pro freelancers are known for their exceptional skills and expertise, making them an excellent choice for clients seeking top-notch professionals.

Pros And Cons Of Using Fiverr


Affordable pricing and transparent service packages

Fiverr’s gig-based system allows for clear pricing structures, making it easier for clients to assess costs upfront. Additionally, Fiverr often offers services at competitive rates, making it a cost-effective option for many businesses.

Access to specialized services and niche expertise

Fiverr boasts a vast pool of freelancers specializing in various creative and digital fields. This diversity allows clients to find freelancers with highly specific skills and expertise, catering to their unique project requirements.


Limited direct communication with freelancers

Fiverr’s platform primarily facilitates communication through predetermined channels, which may limit direct interaction between clients and freelancers. This can sometimes make it challenging for clients to provide detailed instructions or discuss project specifics.

Quality can vary, requiring thorough evaluation of freelancers

As with any freelance platform, the quality of work on Fiverr can vary. Clients need to carefully assess freelancers’ profiles, portfolios, and user reviews to ensure they select a qualified and reliable professional for their projects.


Legitt stands out as an emerging freelance platform that places a strong emphasis on quality and authenticity. It distinguishes itself by curating a community of highly skilled freelancers through a rigorous vetting process. Legitt strives to connect clients with exceptional freelance talent and foster productive collaborations in a reliable and trustworthy environment.

Key Features And Benefits

  • Personalized matching of freelancers: Legitt focuses on personalized matching, taking into account clients’ specific project requirements and preferences. By carefully considering factors such as skills, experience, and expertise, Legitt aims to connect clients with the most suitable freelancers who can meet their unique needs.
  • Escrow payment system: Legitt ensures secure transactions through its escrow payment system. Funds are held in escrow until clients are satisfied with the work delivered by freelancers, providing financial protection and peace of mind.
  • Dedicated account managers: Legitt provides dedicated account managers who offer personalized support throughout the freelance journey. These managers act as a point of contact, assisting with any queries, concerns, or issues that may arise during the project, ensuring a smooth and efficient collaboration.

Pros And Cons Of Using Legitt


Rigorous screening process ensures high-quality freelancers

Legitt’s stringent vetting process ensures that only top-tier freelancers are accepted into the platform. Clients can have confidence in the quality and professionalism of the freelancers they engage with.

Tailored recommendations based on project requirements

Legitt’s personalized matching system saves clients time and effort by providing tailored recommendations based on their project requirements. This streamlines the freelancer selection process and increases the likelihood of finding the ideal match.


Smaller talent pool compared to larger platforms

As an emerging platform, Legitt may have a smaller talent pool compared to more established freelance platforms. This could limit the number of available freelancers, particularly for niche or specialized services.

Limited availability of certain specialized services

Due to its focus on quality and curation, Legitt may have limitations in terms of the range of specialized services available. Clients seeking highly specific or niche expertise may find a narrower selection of freelancers on Legitt compared to broader platforms.

Comparing These Platforms

Pricing Models And Fee Structures

When it comes to pricing models and fee structures, Upwork, Fiverr, and Legitt each have their own approach:

  • Upwork: Upwork employs a variable service fee structure based on the project value. The fee percentage decreases as the total earnings with a client increase, incentivizing long-term collaborations.
  • Fiverr: Fiverr follows a standardized gig pricing model, where freelancers set their service packages at specific prices. Fiverr also charges additional fees for extras such as faster delivery or additional revisions.
  • Legitt: Legitt adopts a transparent pricing system with fixed service fees. The platform aims to provide clarity to both clients and freelancers by clearly outlining the costs involved.

Quality Of Freelancers And Skillsets Available

  • Upwork: Upwork boasts a large and diverse talent pool, offering freelancers with varying levels of experience and expertise. It encompasses a wide range of industries and job categories, making it possible to find freelancers for different skillsets and specializations.
  • Fiverr: Fiverr focuses on creative and digital services, attracting freelancers specializing in graphic design, writing, programming, and more. It excels in offering specialized skills and niche expertise in these specific areas.
  • Legitt: Legitt places a strong emphasis on maintaining high-quality freelancers. The platform implements a rigorous vetting process, ensuring that only top-tier professionals are accepted. Legitt’s curated community offers a level of assurance regarding the quality of freelancers available.

User Interface And Ease Of Use

  • Upwork: Upwork provides a robust platform with extensive features and functionalities. Its interface may initially seem more complex due to the range of options available, but it offers comprehensive tools for managing projects, communication, and collaboration.
  • Fiverr: Fiverr prides itself on a user-friendly and intuitive interface. The platform simplifies the ordering process through predefined service packages (gigs), making it easy for clients to navigate and find the services they need.
  • Legitt: Legitt offers a user-friendly interface designed to provide a seamless experience. It prioritizes simplicity and personalized recommendations, ensuring clients can easily navigate the platform and connect with suitable freelancers.

Customer Support And Dispute Resolution

  • Upwork: Upwork provides dedicated customer support and has established procedures for dispute resolution. It offers assistance in addressing any issues that may arise during projects, ensuring a reliable support system for both clients and freelancers.
  • Fiverr: Fiverr offers customer service support through its resolution center, where clients and freelancers can seek guidance and assistance in resolving conflicts or disputes. The platform aims to facilitate a smooth resolution process.
  • Legitt: Legitt distinguishes itself by providing dedicated account managers who offer personalized support. These managers act as a direct point of contact, assisting clients and freelancers throughout the project lifecycle, including dispute mediation.

Availability Of Niche Services Or Industries

  • Upwork: Upwork caters to a wide range of industries and job categories, making it well-suited for finding freelancers in diverse fields. Its extensive marketplace ensures a higher likelihood of finding freelancers for niche or specialized services.
  • Fiverr: Fiverr excels in providing specialized services in creative and digital fields. It has a strong presence in areas such as graphic design, video editing, content writing, and website development, making it a preferred choice for those seeking niche expertise in these domains.
  • Legitt: Legitt, although focused on quality, may have a more limited availability of freelancers compared to larger platforms. However, it emphasizes personalized matching, ensuring that clients can find freelancers with the specific skill

Factors To Consider Before Choosing Your Platform

When making a decision between Upwork, Fiverr, and Legitt, several factors should be taken into consideration.

Type Of Project Or Service Required:

Evaluate the nature of your project and the specific services you need. Consider whether the platform has freelancers with the relevant skills and experience in the desired field.

Budget Considerations:

Assess your budget and compare the pricing models of each platform. Determine whether the fee structures align with your financial resources and the value you expect to receive from the freelancers.

Timeframe And Deadlines:

Consider the urgency and timeframe of your project. Review the platforms’ capabilities in terms of finding freelancers who can accommodate your deadlines and deliver within the required timeframes.

Required Level Of Expertise Or Specialization:

Determine the level of expertise and specialization needed for your project. Assess the platforms’ ability to connect you with freelancers who possess the necessary skills and experience in your specific field.

Personal Preferences And Work Style:

Reflect on your personal preferences and work style. Consider factors such as communication preferences, project management tools, and the level of support and guidance you desire from the platform.

Taking these factors into consideration before you choose your platform allows you to align your needs and expectations with the unique features and strengths of each platform. This will enable you to make an informed decision that best suits your project requirements, budget, timeline, required expertise, and personal work style.

Choose Your Platform Wisely

Upwork, Fiverr, and Legitt each offer distinct features and benefits for connecting businesses with freelancers.

Upwork stands out with its large talent pool, flexibility in hiring models, and robust platform. Fiverr excels in creative and digital services, providing affordable pricing, specialized skills, and a user-friendly interface. Legitt focuses on quality, personalized matching, and dedicated support, ensuring high-caliber freelancers for clients.

Choosing the right platform for freelance assistance depends on individual needs and project requirements. Consider factors such as pricing models, quality of freelancers, user interface, customer support, and availability of niche services. Assess your budget, timeframe, required expertise, and personal work preferences.

It is essential to explore and evaluate these platforms firsthand to gain a deeper understanding of their functionalities, offerings, and user experiences. Take the time to navigate their websites, review freelancers profiles and portfolios, and engage with their customer support if necessary.

By actively exploring and evaluating these platforms based on your individual needs, you can make an informed choice that sets you up for a successful freelance collaboration.